Help Center

Short answers and step-by-step guides for Decide on iPhone. Start with a common problem, or browse every question by topic.

Need to remove protection right now?

In Decide, tap the gear on Home to open Settings, then tap Stop all protection. It is designed to remove every restriction Decide has applied, and it keeps your areas, apps and times. Check Home afterwards.

How to stop all protection

If an app is still blocked afterwards

Common problems

All questions

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Getting started

Protection

Scheduling

Mini Break

Plans and purchases

Troubleshooting and privacy

Still need help?

Write to us by email. It helps to say what happened, what you expected, and your iOS version. In Decide, Settings → Contact Us opens a message to the same address.

support@getdecideapp.com